FOR PATIENTS & VISITORS

DON'T DELAY YOUR CARE. WE ARE HERE​ ​TO HELP, AND TO GET YOU CONNECTED​ TO THE HEALTHCARE YOU NEED.

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To Our Valued Patients,

In these uncertain times, your healthcare is even more important than ever. We know you have many questions about COVID-19 and other health matters. We are here to help, and to get you connected to the healthcare you need, in the safest manner possible.

Enhanced Safety Measures. Do you have a healthcare matter that requires an in-person visit? You can count on us to have the latest best practices and enhanced safety measures at all of our hospitals and clinics, regardless of the type of care you are seeking. Some measures we have implemented to ensure your safety include:

  • Increased visitor restrictions to minimize exposure
  • Temperature and symptom screening for everyone who enters the facility
  • Required use of surgical facemasks for everyone in the facility
  • Increased COVID-19 testing for staff and patients
  • Revised the layout in our facilities to help patients and staff maintain social distancing

Quality Care. You should not delay your care, whether it is urgent or routine. We are here to serve you no matter what your healthcare needs are. Prolonged delay in care, even if it is routine care, can be harmful to your health. We encourage you to make an appointment today to receive the quality care you deserve. Please call Valley Connection at 888-334-1000 for appointments and information. We will work with you to determine the appropriate care needed, the timing of the care, and provide assistance with scheduling.

Innovative Technology. We are enhancing our technology every day so you can communicate with your providers when an in-person visit is not necessary. Our enhanced technology allows our patients to visit their provider by phone or video using our convenient online communications portal, myHealth Online. Please visit slrh.sccgov.org​ or call your provider to learn more and sign up today.

Across our healthcare delivery system, we have carefully taken every precaution to provide you with care that continues to meet the highest standards of safety and quality. Your safety remains our top priority.

Thank you for all you are doing to keep yourself, your family, and your community healthy and safe. We look forward to seeing you at our facilities soon!


 

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VISTOR POLICY

Updated July 23, 2020

 

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VIDEO & TELEPHONE VISIT